PASHA_BANK ANNUAL REPORT 2021

43 Annual Report 2021 PASHA Bank Change and Project Management In accordance with PASHA Bank’s 2021‑2023 strategic plan, the Bank continued to carry on planned development activities of the Core Banking Project which was implemented on 11 September 2020. Within the scope of these activities, the following items were carried on: · Firm Confirmation Letter automation · Electronic Letter of Guarantee Platform integration · e‑Invoice integration change · Daily Screening of Bank Customers at Paygate Inspector Application · Designing the INTER‑BASEL Central Counter‑party Risk calculation logic on the system · Check simulation automation, automation of legal reports, viewing of internet banking investment transaction products Developments were made in treasury, pricing and credits in the Core Banking application and customer contracts were updated within the scope of replacement of LIBOR reference interest rate with risk‑free rate. Electronic Board of Directors Meeting System was automatized by including all Board of Directors, Board of Directors Committee meetings and approval processes. Activities for new payment platforms and supplier financing platforms are in progress which were included in targets within the strategic plan. All projects and activities which aim to increase customer acquisition and efficiency are performed rapidly thanks to the Bank’s current API infrastructure. Customers can access their account transactions via API connections whenever they want, upon passing the Bank’s security requirements. In order to provide its customers higher quality services, PASHA Bank simultaneously completed the improvement of business processes, and annual review process of policies, regulations and procedures in line with these improvements. All projects and activities which aim to increase customer acquisition and efficiency are conducted rapidly thanks to the Bank’s current API infrastructure. The Bank continues to work on new payment platforms and supplier financing platforms in accordance with the targets in the strategic plan. New platforms

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