PASHA BANK ANNUAL REPOT 2024

INFORMATION ON SUPPORT AND OUTSOURCED SERVICE PROVIDERS The following are the details of the support services procured during the reporting period within the scope of the “Regulation Regarding the Procurement of Support Services by the Banks” put into effect on 5 November 2011 by the Banking Regulation and Supervision Agency. Trade Name of Support Services Provider Service Description Operating Area FİNEKSUS BİLİŞİM ÇÖZÜMLERİ TİC. A.Ş. Provision of the main connection and infrastructure services required for SWIFTNet, the new IP-based messaging network of SWIFT, along with maintenance and support services. INFORMATION SYSTEMS INTERTECH BİLGİ İŞLEM VE PAZARLAMA TİCARET A.Ş. Procurement of maintenance, support, and update services during the lease term for the contracted modules of the Inter- Vision platform, a software product developed for banking operations. INFORMATION SYSTEMS TEPE SAVUNMA VE GÜVENLİK SİSTEMLERİ A.Ş. In accordance with the provisions of Law No. 5188 on Private Security Services and other relevant applicable legislation, the provision of security services in the service areas specified in the Bank’s service agreement and in the Bank’s operational premises, to be carried out by armed and/or unarmed Private Security Personnel assigned by the Company under the Contract, in line with the operational principles set by the Bank. SECURITY ACTİVE BİLGİSAYAR HİZMETLERİ VE TİCARET LTD. ŞTİ. Procurement of maintenance, support, and update services during the lease term for the "Nova" securities application from the subcontractor of Intertech A.Ş., the support service provider with which a contract has been signed for the Core Banking System ("Intervision"). INFORMATION SYSTEMS BARİKAT BT BİLİŞİM TİCARET A.Ş. Information Security Operations Center INFORMATION SYSTEMS SERVICEPARK BİLİŞİM HİZMETLERİ A.Ş. Network Operations Center and consultancy INFORMATION SYSTEMS TURKCELL DİJİTAL İŞ SERVİSLERİ A.Ş. Procurement of server hosting services within the scope of the Secondary Data Center (ODM) INFORMATION SYSTEMS NOVASERVİS BİLİŞİM HİZMETLERİ A.Ş. Support services for the Bank’s system and network applications INFORMATION SYSTEMS NUEVO YAZILIM ÇÖZÜMLERİ A.Ş. Maintenance support provided for the PASHA Bank Corporate Portal on the SharePoint platform INFORMATION SYSTEMS TÜRK TELEKOMÜNİKASYON A.Ş. Penetration testing services provided for the year 2024 INFORMATION SYSTEMS VENASIS YAZILIM TEKNOLOJİLERİ DANIŞMANLIK VE BİLİŞİM LTD. ŞTİ. Procurement of maintenance, support, and update services for the PBT RATE application INFORMATION SYSTEMS 79 Information on Management and Corporate Governance Principles