PASHA BANK ENG 20

PASHA Bank carries out all the human resources practices on the basis of its corporate values of integrity, quality, collaboration, entrepreneurship and profitability. In parallel with these values, PASHA Bank offers its employees a work environment that is conducive to open communication, and places importance on employee motivation. The Bank consistently implements a transparent management style that supports innovation and development. PASHA Bank Recruitment Policy is based on the principle of attracting high potential human resource to the organization in line with the Bank’s objectives and strategies, corporate values and the competencies required for the position. Our recruitment process begins with a clear determination of the duties and responsibilities, qualifications and competencies required for each position. The process is completed by evaluating the candidate’s suitability regarding these criteria and the corporate culture, as well as the employee’s enthusiasm for the job and the institution. The most appropriate candidates for the position are interviewed by the Human Resources and the Manager of the relevant Unit and competency inventories are implemented for objectively evaluating the candidate’s competencies, assessment centers are conducted for senior positions. New employees are subjected to orientation training programs upon arrival, helping them to understand the vision, mission and the corporate culture of the Bank and these programs are supported with orientation booklets. The importance of the Bank’s vision, mission, competencies and corporate culture is emphasized during these programs. Furthermore, an “Online Orientation” program in line with the orientation project carried out among the PASHA Group companies, is run conveying the messages of the C Level Managers so that the new comers learn more about Pasha Holding and the Group companies. Our training activities are processes planned when the individual begins working, and with a perspective of ensuring continuous development. In 2020, the Bank contributed to the development of the employees with in-house and external training programs in line with its strategy and objectives. PASHA Bank has provided an average of 2.43 days of training per employee in 2020. In 2020, priority has been given to supporting our employees in all areas in order to cope with the pandemic. In order to develop the competencies necessary for adapting to the new normal, the following training programs were organized for personal development: Communication At Times of Uncertainty, Emotional Resilience, Managing Work Load and Habits, Success through Agility in the New Normal, Anxiety Management in Returning to the New Normal and Mindfulness. Furthermore, the individual needs of our employees were analyzed and they were supported with individual coaching sessions and tailor made training programs accordingly. In 2017, PASHA Bank initiated Organizational Health Index Surveys, a key indicator of the importance that the Group attributes on organizational development and cultural integration. PASHA Bank carried out communication and motivation focused activities so as to increase performance and to manage change across the Group also in 2020 within the framework of Organizational Health Index activities. Projects started within the light of Organizational Health Index assessments data across the Group, will continue in line with the Bank’s growing structure and needs. In order to create awareness and commitment of the employees regarding the vision, mission, strategic goals and corporate values, breakfast organizations were made with the CEO and meetings were held with the CEO for close communication with employees and for sharing the developments of the Bank. As the Human Resources of PASHA Bank, constant communication was achieved with physical, social, emotional and psychological messages for supporting our number one priority, employees against the stress and anxiety the pandemic generated. Informative e-mails were conveyed regarding topics such as private insurance follow up, diagnosis, treatment for COVID-19, frequently asked questions about COVID-19, cautions that can be taken, health suggestions for remote workers, occupational health and security and similar topics. Human Resources Practices 58 Annual Report 2020 PASHA Bank Information on Management and Corporate Governance Practices