Suggestions and Complaints
The main principle of the work of PASHA Bank is customer satisfaction, because this, what believe is the foundation of long-term and beneficial cooperation. Therefore, it is essential for us to be on the same wave with the customers and aware of their views on the quality of the products and services we offer. You can share with us your opinion by sending us an email to info@pashabank.com.tr or you can share with us your complaints by sending us an email to sikayethatti@pashabank.com.tr .
Customer Complaint Management
Click to open Customer Complaints Arbitration Panel Application Form
Click to open Customer Complaints Arbitration Panel Memorandum of Information
Click to open Communiqué on Composition and Operation Principles and Procedures of Customer Complaints Arbitration Panel